45 - Tackling the Ticketing Crisis: Innovations to Stop Bots and Serve Real Fans
In this episode, Dean Guida hosts Michael Dodsworth, Founder & CEO of Fanfare, to discuss Michael’s journey from engineering roles at Salesforce to tackling major challenges in ticketing and retail. He explains how bots and bad actors disrupt ticket sales and product drops, frustrating real fans. Michael shares how Fanfare uses layered security, AI, and scalable technology to identify genuine customers, manage queues, and enhance both online and in-person experiences. The conversation explores technical innovations, AI’s role in development, and Fanfare’s vision for fairer, more transparent, and enjoyable consumer interactions in high-demand events and retail.
44 - From Coders to Conductors: The AI-Driven Evolution of Software Engineers
In this episode, Raj Singh, VP of Product at Soloist AI, discusses how generative AI is reshaping product management, software development, and marketing. He shares practical advice for product managers and engineers on leveraging AI to boost creativity and productivity. Raj also explores new trends in growth strategies, including AI-driven marketing and content creation, and highlights Soloist AI’s commitment to ethical AI and tools for small businesses.
31 - Building Better Products: The Role of AI in Understanding Customer Needs
In this episode, Dean Guida interviews Alexander Blinov, Chief Product Officer at Zendrop, about his 16+ years in product management and Zendrop’s innovative use of AI in e-commerce. He shares insights on managing product teams, prioritizing customer needs, and leveraging AI to boost efficiency and product quality. Alexander also offers advice for aspiring product leaders, emphasizing customer obsession, team empowerment, and data-driven decision-making in building successful products and adapting to the evolving software landscape.
