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Insights on AI, Licensing, and Customer Engagement Strategies

13 - Insights on AI, Licensing, and Customer Engagement Strategies

March 20, 20254 min read

Navigating the Evolution of Akka: Insights from CEO Tyler Jewell

In this episode of the AI & Data Driven Leadership Podcast, Dean Guida welcomes Tyler Jewell, CEO and President of Akka, to discuss his leadership journey and Akka’s transformation into a cutting-edge platform for building distributed systems. Tyler shares his vast experience in the tech sector, offering valuable insights into scaling a tech company, integrating AI, and adapting business models in response to market challenges. This episode provides entrepreneurs and leaders with actionable advice on how to navigate business evolution and capitalize on AI-driven opportunities.

The Evolution of Akka: From Developer Tool to Full-Scale Platform

Akka, founded 15 years ago in Stockholm, Sweden, began as an open-source project designed to simplify the development of concurrent systems on multi-core processors. Over the years, Akka evolved into a powerful platform capable of handling distributed systems at scale. Today, it supports some of the world’s largest companies, including Starbucks, Apple, and Netflix, enabling them to build high-performance applications that handle millions of transactions per second.

Tyler Jewell took the helm of Akka after serving on the board for several years, bringing fresh perspectives and leadership strategies. Under his guidance, Akka transitioned from a developer toolkit into a comprehensive platform designed for large-scale application management. The company now supports complex systems with ultra-low latency, ensuring high availability and reliability in mission-critical environments.

Overcoming Challenges: Restructuring and Shifting Business Models

Tyler opens up about the challenges Akka faced during the COVID-19 pandemic, which led to significant churn and a near bankruptcy situation. The company struggled with a previous business model that was unsustainable, but with strong investor support, they were able to restructure and implement a new strategy. This transformation included significant layoffs, changes to the product lineup, and a shift from an open-core to a Business Source License (BSL) model.

The BSL allowed Akka to maintain its open-source community while ensuring a more sustainable revenue model for production use. This shift has been integral in Akka’s recovery, leading to a positive EBITDA year and a 300% growth in its new platform. Tyler emphasizes how important it is for companies to adapt to changing circumstances and be open to reevaluating business models to align with long-term goals.

AI and the Future of Akka: Enhancing Scalability and Performance

A significant portion of Tyler’s discussion revolves around the role of AI in Akka’s product roadmap. With the proliferation of AI agents and the increasing demand for transaction-heavy systems, Akka is embracing the "fifth wave of compute." Tyler introduces the concept of an AI router, a system designed to manage calls to different AI models based on cost, performance, and accuracy, helping businesses balance operational efficiency with innovation.

The future of Akka includes further AI integration to handle growing transaction volumes and enhance the quality of answers provided by AI systems. Tyler predicts that emerging frameworks will allow AI agents to critique their responses, iterating on queries to improve the quality of results—an important step in making AI more reliable and impactful.

Key Takeaways from the Episode

  • AI-Driven Transformation: The integration of AI in business operations is critical to scaling effectively and staying competitive.

  • Business Model Adaptation: Akka’s transition from an open-core model to the Business Source License demonstrates the importance of evolving business models to ensure sustainability.

  • Leadership and Resilience: Tyler's leadership during a period of restructuring highlights the power of resilience and flexibility in overcoming business challenges.

  • AI Router and Model Management: How AI routers can optimize performance by managing different models based on their strengths and weaknesses.

  • Building a Scalable Architecture: The challenges of maintaining statefulness in AI systems and the need for scalable solutions.

This conversation is a must-listen for anyone in the tech industry looking to understand how AI can enhance business scalability, improve decision-making, and foster long-term success. Tyler Jewell’s leadership story serves as a powerful reminder of the importance of flexibility and innovation in business strategy.

Want to Learn More?

  • Explore Slingshot.io: Discover how Slingshot.io uses data and AI to empower businesses to drive growth and optimize their operations.

  • Apply to be a Podcast Guest: If you’re a leader in AI, data, or technology with valuable insights to share, apply to be a guest on our podcast here.

🎧 Listen to the full episode here

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AI-driven transformationscalable distributed systemsAI router technologyBusiness Source License (BSL)tech business model adaptation
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About The Host

Tech entrepreneur and CEO Dean Guida knows there’s a limit to what you can build with grit alone.

At sixteen, Dean bought the first IBM PC and fell in love with writing software. He went on to receive a Bachelor of Science degree in operation research from the University of Miami. After graduating, he was a freelance developer and wrote many systems for IBM and on Wall Street. At twenty-three, he started Infragistics to build UX/UI tools for professional software developers.

Seemingly overnight, Dean had to go from early internet coder to business operator—a feat that forced him to learn some of business’s biggest lessons on the job. He immediately began navigating the nuances of scaling a company, hiring and growing teams, and becoming a leader, a manager, and a mentor.

Fast-forward thirty-five years, and Dean’s tech company now has operations in six countries. More than two million developers use Infragistics software, and its client roster boasts 100 percent of the S&P 500, including Fidelity, Morgan Stanley, Exxon, Intuit, and Bank of America.

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